What kind of clients do you support?
Technical Support That Actually Understands Your Product
multipleheads connects startups with trained Fractional Support Engineers who learn your product inside and out — so your customers get real answers, not scripted responses.
Your Knowledge Base, Instantly Answering Customer Questions
multipleheads builds an AI chatbot trained on your docs, FAQs, and product knowledge — so your customers get accurate answers 24/7 without waiting for a human.
The problem
Startup support is broken
Most support options leave startups choosing between expensive, slow, or terrible.
Generic BPO Agents
Outsourced agents juggle dozens of clients. They don't know your product, your users, or your stack.
Slow Onboarding
Hiring and training in-house support takes months. By the time they ramp up, your product has already changed.
Scripted Responses
Canned answers frustrate technical users. When edge cases come up, scripts can't keep up.
How it works
Three steps to better support
Upload Your Knowledge Base
Share your docs, FAQs, runbooks, and product knowledge. We ingest everything your support team needs to know.
Heads Train on Your Product
Our Fractional Support Engineers go through a structured residency learning your product, users, and tone.
Tickets Get Resolved
Trained Heads handle real tickets with context and care. Your customers get technical answers from people who get it.
For startups
Support that grows with you
Stop choosing between quality and cost. multipleheads gives your startup access to trained technical support without the overhead of building an in-house team.
Pre-trained agents
Heads complete a structured residency on your product before they touch a single ticket.
Faster response times
Trained engineers resolve tickets faster because they already understand the context.
Scale without headcount
Add or remove Heads based on ticket volume. No hiring, no severance, no overhead.
Technical, not scripted
Heads are engineers who solve problems, not agents reading from a flowchart.
For heads
Turn product knowledge into a career
Join multipleheads as a Fractional Support Engineer. Get trained on real products, earn while you learn, and build a portfolio that opens doors.
Learn to earn
Get paid while learning real-world products. Build deep product knowledge across different industries.
Residency training
Go through structured onboarding on each product. Build expertise that matters in the job market.
Build your portfolio
Every product you support adds to your profile. Demonstrate real experience to future employers.
Flexible hours
Work on your own schedule. Pick up shifts that fit your life, not the other way around.
Get early access
Join the waitlist
Whether you're a startup looking for better support or an engineer wanting to become a Head — sign up and we'll reach out when we're ready.
The problem
AI support is harder than it looks
Most chatbot solutions leave you choosing between inaccurate, expensive, or impossible to maintain.
Chatbots That Can't Answer
Generic models hallucinate. They make up answers, confuse products, and erode customer trust with every wrong response.
Painful Integration
Weeks of engineering, custom APIs, and fragile glue code just to get a chatbot live. Then it breaks on the next deploy.
Support Doesn't Sleep
You can't cover every timezone with humans alone. Customers expect instant answers at 2 AM, not a promise to follow up tomorrow.
How it works
Three steps to instant AI support
Upload Your Knowledge Base
Share your docs, FAQs, API references, and product guides. We ingest everything your chatbot needs to know.
We Build Your Chatbot
Our AI is trained specifically on your product. No generic responses — only answers grounded in your actual documentation.
Plug In and Forget
Drop a single script tag or widget into your site. Your chatbot handles questions 24/7 while you focus on building.
Benefits
AI support that actually works
Not another generic chatbot. A purpose-built AI trained on your product that gets smarter over time.
Trained on your product
No generic answers. Your chatbot learns from your actual docs, FAQs, and knowledge base.
Works with any stack
React, Next.js, WordPress, Shopify, plain HTML — drop in a script tag and you're live.
24/7 in every language
Your chatbot never sleeps and speaks every language your customers do. Global support, zero overhead.
Always up to date
Auto-retrains when your docs change. No manual updates, no stale answers, no maintenance burden.
Human escalation built in
When the bot can't help, it hands off to a real person with full context. No dead ends for customers.
Analytics dashboard
See what customers ask, where the bot struggles, and what docs need updating. Data-driven support improvement.
Get early access
Get early access to your AI chatbot
Sign up and we'll build a custom AI chatbot trained on your product's knowledge base. Be first in line when we launch.